Privacy Policy
Last Updated: February 1, 2026
Dude Ventures Services LLC ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our services, websites, and communications.
Information We Collect
We may collect the following types of information:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, job title, industry)
- Service-related information (service address, property details, preferences)
- Payment information (processed securely through third-party payment processors)
- Usage data when you interact with our websites and services
- Communication preferences and history
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Communicate with you about appointments, service updates, and promotions
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send administrative information, such as service changes or policy updates
- Personalize your experience and deliver relevant content
SMS/Text Messaging
If you opt in to receive text messages from us:
- You will receive appointment reminders, service notifications, and updates
- Message frequency varies based on your service activity
- Message and data rates may apply
- Reply STOP to cancel at any time
- Reply HELP for assistance
IMPORTANT SMS Privacy Notice
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who assist us in operating our business (payment processors, scheduling software, etc.)
- Our affiliated companies within the Dude Ventures family of businesses
- Professional advisors (lawyers, accountants) as required
- Government authorities when required by law
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
- Withdraw consent for text messaging by replying STOP
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Dude Ventures Services LLC
Hockessin, DE 19707
Email: brandon@dudeventures.com
Phone: (302) 897-0062
See also: Terms of Service